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We would be happy to answer your questions about our yarns and patterns. We are always open to suggestions, critism, complaints or words of praise. Please use our contact form or write to REGIA.de@mezcrafts.com.
If you have any questions about an order, it´s best to use our contact form and include your order number in the subject line.
If you have a complaint, please contact our end user service directly by email endverbraucherservice@mezcrafts.com with precise information (product name, color and lot number). You can also attach images, which is not possible via the contact form.
It is best if you only contact us in one way and do not send your request to all contact addresses. Thank you.